TERMS & CONDITIONS
Please read these Terms & Conditions (“Terms of Use”) carefully before proceeding with the use of the Website under the name of “thesnackcompany.in” (“Website”). These “Terms of Use” constitute a legally binding agreement by and between The Snack Company and you and/or any third party accessing or using the Website through an electronic device (Laptop, Phone, Computer, Tab etc.).
By using the Website, you agree that you have read, understood, and agreed to be bound by all of these Terms of Use and Privacy Policy, available on the Website.
The Terms of Use and the Privacy Policy extend to both users who are registered on the Website and conduct business transaction (“Registered Users”) as well as those guests who visit and may not necessarily perform any business transaction (“Guests/ Users/ You”).
The Company reserves the right and has sole discretion, to change or update or revise the Terms of Use or Privacy Policy and to suspend and/or deny access to the Website or portions thereof.
Services Offered
The Website is strictly provided for your personal use. The Snack Company has taken appropriate measures and care in preparing the content of this website. However, The Snack Company disclaims all warranties and conditions of any kind with regard to the content, services, products and related graphics contained on this Website.
The Snack Company, its Partners and employees shall not be held liable for any losses or claims that may arise directly or indirectly from the use of this website. Any links provided to other websites are solely for your convenience and for interest only. We do not take responsibility or endorse the content or product of those websites. The Website is provided without any warranties or guarantees. You must bear all the risks associated with the use of the Internet.
Product Availability
There is a possibility that a product ordered by you might not be available or be out of stock at the time of placing an order or after placing an order. This may occur even before we are able to post a notification on the Website. In such cases, we will contact you directly to discuss the possible options.
Orders
You can purchase products from our Website by adding them to your cart, proceeding to checkout and completing the payment transactions. It must be noted that orders are considered complete only after the payment has been received by the Company.
For an order to be initiated and completed, the Company requires a User/ Guest to register on the Website and providing the mandatory information required.
Shipping Policy
What is the delivery process?
Once your order is placed, our team inspects the products thoroughly to ensure they are in perfect condition. Post the inspection, the products are packaged appropriately and handed over to our delivery partners to reach you earliest and tastiest possible.
How are items packaged?
We use corrugated boxes that are thoroughly sealed to keep the product safe and sturdy during shipment.
As a policy we curtail the use of plastic to the maximum possible and encourage your support on this.
Which locations is the delivery possible?
We have partnered with trusted courier services and through them we have a wide coverage across India.
If you have specific questions about your locality, you could reach out to us at contactus@thesnackcompany.in and we will get back to you.
Are there any shipping charges applicable on my order?
A flat Rs.50 charge is applied to all orders below Rs.700, while there is free shipping for all orders above Rs.700.
How long does the delivery take?
We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays). Once the order is dispatched you will receive an email with the tracking details.
Usually your products should reach your house, ready to be served on your table in 7-10 days at the maximum.
Is the COD option?
We currently do not have Cash on Delivery option.
Return Policy:
We take utmost care in providing you the best products. However, in case you have received a damaged product, we will offer a replacement of the product. Please reach out to us at contactus@thesnackcompany.in to arrange for return of product. You need to share the images, batch no, product name, manufacturing & expiry date of the damaged product that you have received. Also, please ensure that you return the product in the original condition you had received it.